Contact information

Last Updated: August 24, 2026

Welcome to DoorBloom. We value clear communication and are here to assist with questions regarding our products, orders, shipping, returns, refunds, and general store information.

Customer Support

For customer service inquiries, please contact us through the following channels:

Email: support@doorbloom.shop
Phone: +1 (778) 319-7714

When contacting us regarding an existing order, please provide your order number and the email address used during checkout whenever possible. This helps us locate your order and respond efficiently.

Business Information

Business/Store Name: DoorBloom
Website: doorbloom.shop
Established: 2023

Business Address:
DoorBloom
10155 King George Blvd
Surrey, BC V3T 5H9
Canada

Order Assistance

Our customer support team can assist with matters including:

  • Product information.
  • Order status.
  • Shipping and tracking.
  • Delivery concerns.
  • Returns and refunds.
  • Damaged or incorrect products.
  • General questions regarding DoorBloom.

For damaged, defective, or incorrect products, please include your order number and photographs showing the issue when contacting us by email.

Returns

DoorBloom provides a 30-day return and refund policy for eligible purchases.

Before returning a product, please contact support@doorbloom.shop to receive the appropriate instructions.

Do not send returns directly to our business address unless our customer support team has specifically instructed you to do so.

Shipping

DoorBloom offers free worldwide shipping, with an estimated standard delivery timeframe of 7–10 days.

For additional information regarding international shipping, delivery estimates, tracking, and delays, please refer to our Shipping Policy.

Business Correspondence

General business and customer service correspondence may be directed to:

DoorBloom
10155 King George Blvd
Surrey, BC V3T 5H9
Canada

Email: support@doorbloom.shop
Phone: +1 (778) 319-7714

For the fastest assistance regarding an online order, we recommend contacting us by email and including your order number.

Commitment to Customer Service

Since 2023, DoorBloom has been committed to offering practical home organization and storage solutions alongside dependable customer support.

We appreciate your business and look forward to assisting you.