Shipping policy

Last Updated: August 24, 2026

Thank you for shopping with DoorBloom. We are committed to making your shopping experience straightforward and convenient, wherever you are located.

DoorBloom offers free worldwide shipping with an estimated delivery timeframe of 7–10 days.

This Shipping Policy explains our shipping procedures, estimated delivery times, order processing, tracking, and other important information.

1. Free Worldwide Shipping

DoorBloom is pleased to offer:

FREE SHIPPING WORLDWIDE

There is no standard shipping charge for eligible orders placed through doorbloom.shop, regardless of the destination country.

Any customs duties, import taxes, or government charges imposed by the destination jurisdiction are separate from our shipping fee and may remain the customer's responsibility where applicable.

2. Estimated Delivery Time

Our standard estimated delivery timeframe is:

7–10 days

The delivery timeframe is an estimate rather than a guaranteed delivery date unless specifically stated otherwise at checkout.

Delivery times may occasionally be affected by factors outside our reasonable control, including:

  • Customs inspections or clearance procedures.
  • Severe weather.
  • Carrier disruptions.
  • Public holidays.
  • Local postal delays.
  • Incorrect or incomplete delivery information.
  • Unusually high order volumes.
  • Events affecting international transportation networks.

3. Order Processing

Orders must be processed before shipment.

Processing includes payment verification, order confirmation, product preparation, packaging, and handoff to the applicable shipping carrier.

Once your order has been prepared and dispatched, tracking information may be provided where tracking is available.

4. International Shipping

We offer shipping to customers worldwide, subject to carrier availability and applicable shipping, trade, and legal restrictions.

Certain remote regions or destinations may experience longer transit times.

If we are unable to fulfill or ship an order to a particular destination, we will contact you and provide an appropriate solution, which may include cancellation and a refund.

5. Order Tracking

When tracking is available for your shipment, tracking details may be sent to the email address associated with your order.

Please allow time after shipment for the carrier's tracking system to register or update the package status.

Tracking updates are controlled by the applicable carrier and may occasionally be delayed.

6. Shipping Address

Customers are responsible for providing a complete and accurate shipping address during checkout.

Please carefully verify:

  • Recipient name.
  • Street address.
  • Apartment or unit number, if applicable.
  • City.
  • State, province, or region.
  • Postal or ZIP code.
  • Country.
  • Contact information.

If you notice an address error after placing your order, contact support@doorbloom.shop immediately.

We will attempt to correct the information where possible, but changes cannot be guaranteed after an order has entered processing or shipment.

7. Delayed Shipments

Although most orders are expected to arrive within the estimated delivery window, occasional delays can occur.

If your order appears significantly delayed, please contact our support team with your order number. We will review the available shipment information and assist you with the next appropriate steps.

8. Lost Packages

If tracking indicates that your package may have been lost in transit, please contact us at support@doorbloom.shop.

We may investigate the shipment with the applicable carrier before determining the appropriate resolution.

Depending on the circumstances and investigation outcome, an eligible lost shipment may qualify for a replacement or refund.

9. Packages Marked Delivered

If tracking shows that your package has been delivered but you cannot locate it, we recommend checking:

  • Around your delivery location.
  • With members of your household.
  • With neighbors where appropriate.
  • Building reception or management.
  • Parcel lockers or designated delivery areas.
  • Any delivery notice provided by the carrier.

If the package remains missing, contact our support team and we will assist you based on the available information.

10. Customs, Duties, and Import Taxes

International orders may be subject to customs procedures, import duties, taxes, brokerage fees, or other charges imposed by the destination country or local authorities.

Such charges are determined by authorities outside DoorBloom and are not shipping fees charged by us.

Where applicable, customers are responsible for charges imposed by their local customs or government authorities unless otherwise stated during checkout.

11. Multiple Packages

In certain circumstances, products from the same order may be shipped separately.

If this occurs, packages may arrive on different dates. Receiving one package does not necessarily mean the remainder of your order has been lost.

12. Returns

DoorBloom offers eligible customers a 30-day return and refund period.

For full conditions and instructions, please review our Return & Refund Policy or contact our customer support team.

13. Contact Us

For shipping questions, tracking assistance, or delivery concerns, contact:

DoorBloom
10155 King George Blvd
Surrey, BC V3T 5H9
Canada

Email: support@doorbloom.shop
Phone: +1 (778) 319-7714
Website: doorbloom.shop

Established in 2023.