Terms of service

Last Updated: August 24, 2026

Welcome to DoorBloom. These Terms of Service govern your access to and use of doorbloom.shop, including purchases made through our online store.

By visiting our website, creating an order, purchasing a product, or otherwise using our services, you agree to these Terms of Service.

1. General Terms

Throughout these Terms, the words “DoorBloom,” “we,” “us,” and “our” refer to DoorBloom.

The words “you,” “your,” and “customer” refer to any visitor, customer, or person using our website or services.

By accessing our website, you confirm that you have the legal capacity to enter into an agreement or that you are using the website with the permission and supervision required under applicable law.

2. Online Store

DoorBloom operates an online retail store offering home organization, storage, and related products.

We reserve the right to update, modify, discontinue, or introduce products and services at any time, subject to applicable law.

Product availability may change without notice.

3. Product Information

We make reasonable efforts to present product descriptions, specifications, photographs, dimensions, colors, and other information accurately.

However, the appearance of colors and certain product details may vary depending on your device, screen settings, lighting conditions, manufacturing variations, and other factors.

We reserve the right to correct typographical errors, inaccuracies, or omissions and to update product information where necessary.

4. Prices

Prices displayed on our website are subject to change without notice.

The applicable purchase price is generally the price displayed and confirmed during checkout when your order is submitted, except in cases of obvious pricing errors or as otherwise permitted by applicable law.

Taxes, duties, and other charges, where applicable, may depend on the destination and applicable laws.

5. Orders

Submitting an order does not necessarily mean that we have accepted it.

We reserve the right, where permitted by law, to decline or cancel an order due to circumstances including:

  • Product unavailability.
  • Incorrect pricing or product information.
  • Suspected fraud or unauthorized payment activity.
  • Payment authorization failure.
  • Shipping restrictions.
  • Errors affecting our website or ordering systems.

If payment has already been collected for an order that we subsequently cancel, we will issue an appropriate refund.

6. Payment

Customers agree to provide accurate, current, and complete billing and payment information.

By submitting payment information, you represent that you are authorized to use the selected payment method.

Payment transactions may be processed by third-party payment service providers and may also be subject to their applicable terms and privacy practices.

7. Shipping

DoorBloom currently offers free worldwide shipping.

Our estimated delivery timeframe is generally 7–10 days. Delivery estimates are provided for convenience and are not guaranteed unless expressly stated otherwise.

Please review our Shipping Policy for additional information.

8. Returns and Refunds

Eligible purchases may be returned within 30 days of delivery, subject to our Return & Refund Policy.

DoorBloom provides free returns for eligible products in accordance with that policy.

9. Accuracy of Customer Information

You are responsible for providing accurate shipping, billing, contact, and payment information when placing an order.

Please review your information carefully before completing checkout.

If you discover an error after ordering, contact support@doorbloom.shop as soon as possible. We cannot guarantee that changes can be made once an order has entered fulfillment or shipment.

10. Acceptable Use

You agree not to use our website:

  • For unlawful or fraudulent purposes.
  • To violate applicable laws or regulations.
  • To transmit malicious software, viruses, or harmful code.
  • To interfere with the security or normal operation of the website.
  • To collect information about others unlawfully.
  • To impersonate another person or misrepresent your identity.
  • To infringe intellectual property or other legal rights.

We may restrict access to our services where reasonably necessary to protect our business, customers, systems, or legal rights.

11. Intellectual Property

Unless otherwise indicated, content made available through DoorBloom, including branding, graphics, text, page layouts, original photographs, logos, and other materials owned by DoorBloom, is protected by applicable intellectual property laws.

You may not reproduce, distribute, commercially exploit, or create unauthorized derivative works from protected DoorBloom content without permission.

Third-party trademarks and materials remain the property of their respective owners.

12. Third-Party Services

Our website may use or integrate third-party platforms and services for functions such as payments, analytics, shipping, and website functionality.

DoorBloom is not responsible for independent third-party services beyond the extent required by applicable law.

13. Disclaimer

We aim to provide accurate and reliable information and services. However, to the maximum extent permitted by applicable law, we do not guarantee that the website will always operate without interruption, delay, or technical error.

Nothing in these Terms excludes warranties, guarantees, or consumer rights that cannot legally be excluded.

14. Limitation of Liability

To the maximum extent permitted by applicable law, DoorBloom will not be liable for indirect, incidental, special, or consequential losses arising from use of our website or products where such liability may legally be limited.

Nothing in these Terms limits liability that cannot lawfully be excluded or restricted.

15. Changes to These Terms

We may update these Terms of Service periodically to reflect changes in our operations, services, or legal requirements.

The updated version will be published on our website with a revised “Last Updated” date.

16. Governing Law

These Terms will be governed by the laws applicable to DoorBloom's operations in British Columbia, Canada, without limiting any mandatory consumer protections that may apply in the customer's jurisdiction.

17. Contact Information

Questions regarding these Terms may be directed to:

DoorBloom
10155 King George Blvd
Surrey, BC V3T 5H9
Canada

Email: support@doorbloom.shop
Phone: +1 (778) 319-7714
Website: doorbloom.shop

Established in 2023.